1. Introduction

This Privacy Policy outlines how Guitar Media Helsinki, the owner and operator of rooguitar.com, collects, uses, discloses, and safeguards your personal information when you visit or use our website. We are committed to protecting your privacy and ensuring the security of your data. Please read this Privacy Policy carefully to understand how we handle your personal information.

2. Data Controller

The data controller for the processing of your personal data under this Privacy Policy is:

Guitar Media Helsinki
Uutiskatu 2, 00240 Helsinki
Finland
Email: roo(at)rooguitar.com

3. Personal Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Your name, email address, and postal address.
• Payment Information: Information necessary to process payments, such as credit card information or other payment details.
• Account Information: If you create an account on our website, we will collect and store your login credentials.
• Usage Information: Information about how you use our website, such as pages visited, browsing habits, and interaction with our content.
• Communication Data: Information you provide when you contact us, including support requests or feedback.
• User-Generated Content: Content that you submit to our website, such as reviews or comments.

4. How We Use Your Personal Information

We process your personal information for the following purposes:

• To provide you with access to our guitar instructional content.
• To process your payments for our products or services.
• To communicate with you, including responding to your inquiries and providing customer support.
• To personalize your user experience and offer relevant content.
• To analyze website usage and improve our services.
• To fulfill legal and regulatory obligations.

5. Legal Basis for Processing

We process your personal information on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, such as when you purchase our products or services.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, marketing our products, and ensuring the security of our website.
• Consent: We will obtain your consent for certain processing activities, such as email marketing. You can withdraw your consent at any time.

6. Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements. When your data is no longer needed, it will be securely deleted or anonymized.

7. Data Sharing

We may share your personal information with the following parties:

• Service Providers: Third-party service providers who help us deliver our services, such as payment processors or hosting providers.
• Legal Requirements: When required to comply with legal obligations or protect our rights.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of your personal data.
• Rectification: You can request corrections to your personal data.
• Erasure: You can request the deletion of your personal data.
• Objection: You can object to the processing of your data for certain purposes.
• Data Portability: You can request a copy of your data in a machine-readable format.

9. Security Measures

We take security seriously and implement appropriate measures to protect your data. However, no system can be guaranteed as completely secure, and we cannot ensure or warrant the security of information you transmit to us.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us at roo(at)rooguitar.com or at the postal address mentioned above.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any material changes will be posted on our website with an updated effective date.